All orders are generally be dispatched within 1 working day and using next day delivery services via DPD or Royal Mail, depending on size and value of the order. We will always do our best to inform you about any delay.
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased for a full refund. Order cancellations must be made in writing, quoting your order number, within 7 working days of the day after you receive the goods to. To cancel your order please Contact Us. There are no minimum age requirements for purchases.
If you are not happy with your order for any reason, we’ll be happy to take the good back within 14 days of receiving your order.
Returns are processed within 3-5 working days of us receiving the goods back. This may take longer to process your return during holiday periods.
Please note that the cost of returning an unwanted item to us is of your own responsibility. We will only cover the return postage cost in the case of an item delivered in error or of a damaged of faulty item. Once we receive notice of your cancellation, and the returned item, we will refund the relevant part of the purchase price for that item/s.
Sent the Wrong Items?
In the unlikely event that the item sent to you does not match your order then please Contact Us so that the mistake can be rectified.